Service Strategy
Technology and sales integration, sales and service integration, service and production integration, domestic and foreign integration
Under the guidance of the new market concept of "technology and sales integration, sales and service integration, service and production integration, and domestic and foreign integration", the company strengthens the construction of the service system, improves the spare parts service process, and accelerates the training of service skilled personnel. In particular, it has strengthened the support of technology to marketing services. The company's technical department and marketing offices operate in an integrated manner to build harmonious and win-win customer relationships;
Technical Team
Achieve zero-distance understanding of customer needs, achieve zero-distance understanding of customer products, rush to the scene to communicate with each other, understand each other, and solve existing welding difficulties; improve product welding efficiency for customers, improve welding accuracy, and achieve flexible welding;
We have a professional technical team. The technical team has a total of three design directors, with more than 30 years of design experience, and rich experience in welding various industrial products; each technical director leads their own team to provide customers with free 3D flexible welding fixture solutions; they have successively provided various national key projects for Sany Heavy Industry Co., Ltd., XCMG Group Engineering Machinery Co., Ltd., China Aerospace Science and Technology Corporation, China Aviation Group Co., Ltd., and China North Industries Group Corporation.
After-sales Service
Implement a 24-hour fault handling completion system to ensure that equipment failures are handled promptly.
After customers purchase equipment, we will provide high-quality and timely maintenance services to better ensure the after-sales and maintenance services of customer equipment. For other product inquiries, service feedback, or quality complaints, please call the company's nationwide unified 400 customer service hotline to receive high-quality and satisfactory service.
Service Strategy
Our unit has an internal training base, which is free for each customer to understand the characteristics and uses of our products; you can also bring products to our unit for on-site welding; and professional engineers will introduce, explain, and coordinate on-site welding services;
Mobile: +8618831773952 (Whatsapp)
Email: info@chaodemachinery.com
Add: Zhenggang Road, Industrial Development Zone, Botou City, Cangzhou City, Hebei Province, China
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